The material Reddiprene38

1. How do I use the material?
   
   See how to curve, press, cut, carve, glue and paint here
   
   
2. Can the material be drilled?
   
   Yes, but the results are not as good as punching.
   
   
3. Can the material be sanded?
   
   Yes, to achieve a rough surface. For a smooth surface we recommend carving.
   
   
4. What do you recommend for gap filling?
   
   We recommend repeated use of Super Glue to fill any gaps.
   
   
5. How long do I heat pieces for?
   
   Pieces should be heated with a hair dryer (not a heat gun), until the material is soft and pliable. It should then be held in place until it cools and becomes firm.
   
   
6. How do I separate shaped lengths from the strip?
   
   Shaped lengths can be removed from the strips by simply tearing them off, or cut them off using a modelling knife. This method gives a cleaner finish than tearing.
   
   
7. What type of glue should I use?
   
   Super Glue (Cyanoacrylate) is recommended for glueing Reddiprene38. We advise that you make sure that your models are cool before glueing. Please be careful when glueing, and follow the glue manufacturers guidelines.
   
   
8. What scale are the patterned sheets?
   
   The patterned sheets are designed to complement 25-28mm which is approximately 1:64 - 1:72. The plain sheets and shapes can be used for any scale modelling.
   
   
9. Health and Safety Advice?
   
   Please adhere to manufacturer's guidelines when using paints and Super Glue.
   Only use recommended appliance when heating Reddiprene38.
   Adult supervision is advised at all times.
   
   

Ordering, Shipping and payments

1. Can I purchase from a retail outlet?
   
   No, we are exclusively an online business. However, we do attend exhibitions and sell direct.
   
   
2. Is my personal information secure?
   
   We take your privacy very seriously. We will only ever pass on your details to a third party payment verification service to help prevent fraud. You can view our Privacy Policy here.
   
   
3. Do you have Web Security?
   
   Common to most online retailers we make use of "per-session" cookies to track customer progress within our site. Longer term cookies are only stored on the customers' computer, and for the purpose of facilitating login to areas of the site only available to registered users. Where customer information is held in an online environment, it is held securely within an area protected by a robust and full Secure Sockets Layer (SSL) certificate utilising a 128 bit encryption protocol secured by Thawte.
   
   
4. What Payments Do You Accept?
   
   We accept online payment by credit or debit card via PayPal. We do not accept cash or cheques.
   
   
5. Where Can You Deliver?
   
   We deliver to all UK mainland addresses.
   
   
6. How Long Will Delivery Take?
   
   We send packets by First Class Royal Mail and aim to have your order delivered within 4 days.
   
   
7. How Much Will Delivery Cost?
   
   UK mainland:
   Orders of £50 or more qualify for free delivery.
   Orders less than £50 are subject to a £3.90 charge
   
   
8. Why are the forum logon details different to the shop account?
   
   We want you to be able to participate in the forum even if you have not yet made a purchase.
   
   
9. How do I change my personal details?
   
   You can change your details including delivery addresses, email address and password by logging in and visiting your account.
   
   
10. What are your Terms and Conditions?
    
    Our Terms and Conditions can be found here